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Stripe Connect

You do not need a Stripe account if you are an individual user who wants to make donations or raise money for charity. Only our charity members require a Stripe account to accept donations through our platform.

Stripe is our trusted PCI Level 1 payment service provider. Like more than 100,000 businesses and charities worldwide, we trust them to handle your payments securely.

To start accepting donations for your charity, you will be required to have a Stripe account and connect it to our platform. This will allow you to:

  • Accept all major debit and credit cards in every country in 135+ currencies
  • Receive all donations securely and direct to an account that your charity owns and controls
  • Set the payout frequency to your bank account
  • Run additional reports
  • Access and download invoices for payment fees
  • Connect to other platforms using Stripe

There are no fixed costs for creating and using a Stripe account for your charity. Stripe simply takes a small payment processing fee when a donation is made.

Creating a Stripe Account

If your charity does not currently have a Stripe account, you can create one in one minute and start accepting donations. In your account settings, we have built in a feature that allows you to register an account and instantly connect it to our platform. We advise you to complete your Visufund profile details first, which allows us to fill in some of the Stripe registration fields for you. Then simply click on 'Create a Stripe account & connect' to complete the setup.

Stripe only requires some basic details about you, your charity and bank account to create an account. These details are required by UK law to prevent money laundering and fraud. The form also requests information about your charity's owners (ie. Trustees) - again, this is for your security, although the fields are not mandatory. Stripe may contact you in the future if it requires more information from you, particularly if you start to receive extremely large volumes of donations.

Once you have completed the registration process, you will be navigated back to the Visufund website, where you will see a message at the top of the screen confirming connection success.

Existing Stripe Account

If your charity already has a Stripe account, all you need to do is click on 'Connect with an existing Stripe account' in your account settings. You may need to enter your existing Stripe credentials at this point to authenticate. On completion, you'll be navigated back to the Visufund website, where you will see a message at the top of the screen confirming connection success.

Connected

Once your Stripe account has been connected to Visufund, you can start accepting donations immediately. You can also view your Stripe balance and payouts through our platform. Stripe offers a whole variety of tools, reports and support through their website, helping you manage and keep track of your funds. We cannot directly support you with your Stripe account, but we can certainly help you with connecting an account with us.

When a donation is made to you, it will land directly into your Stripe Account, less all fees. With Stripe, you can set the payout frequency to your bank, or set it to manual. The default setting is every day after funds become available, which is typically 7 days after a donation is made.

Creating a page

Create a page by following these simple steps

Signing up

A guide to creating an account

About our help system

Important information about how our help system works

Customising 'General Settings'

A guide on the fields you can change within 'General Settings'

Setting page web address (URL)

A short guide on how to set a web address for your page

Customising 'Object Settings'

A guide on the fields you can change within 'Object Settings'

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