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Customising Object Settings

This document is only applicable to charity users

This document refers to premium features. Read more.

You can access all these premium object settings if you own the template of your page.

This guide explains each setting in more detail, and describes the changes you can make to personalise your page.

Objects

You'll see a picture of each available object on your template. The box at the top will tell you:

  • How many of these items are still available
  • The number that have already been used
  • The value of online/offline donations
  • The average donation received (online only)
  • Total value of all donations received

Name

This is the name of your object, as it will be displayed on your page. You might want to re-name some of the objects to suit your branding or appeal language, eg. change 'Star' to 'Star of Hope'.

Donation button text

Change the words on the donation buttons to suit your language. For example, if you've changed the name of an object from 'Star' to 'Star of Hope', you'll want the button to say 'Donate the Star of Hope'.

Where there is more than one object available (eg. if you have 100 lights on your tree), the donation button should refer to the object in its singular form - eg. 'Switch on a light'. When the donor clicks on the button, one object of that type will be selected at random.

Colour options*

Some templates give you the option to change the colour of the objects. If this option is available, 'Yes' will be displayed here. You will be able to set the colour options available to your donors in Object Colour Options.

Donation type & Amount £

You can choose whether to set each object as a suggested or minimum donation type. Suggested donations allow your supporters to give any amount they choose - this may be more or less than your suggested value.

You can also change the price of each object if you think the values we've suggested are too high/low, or you're trying to achieve a specific fundraising target with your page.

Both donation type and amount can be changed at any time. For example, to encourage some final donations towards the end of your appeal, you could reduce the amounts or change all remaining items to 'suggested' and promote this to a selected audience by email or through social media.

Read more about setting donation amounts.

Sell out potential

To help with forecasting, when you change the amount of an object, we'll show you the total amount you could raise through your page if every object was donated at the value you've set. This can be particularly useful if you are trying to achieve a target.

Object colour options*

Some templates allow you to set a palette for your supporters to pick a colour for their object. If colour options are available for a particular object, 'Colour Options: Yes' will be displayed.

Pre-selection colour: Choose a colour for your object before the supporter has selected their own colour.

Available colours: Set your own colour palette for your supporters to choose a colour from. You can offer a choice of up to 10 different colours - set the number of colours you require. Set this value to:

  • 0 to use the original design colours.
  • 1 to use a single colour, set by you.
  • 2-10 to offer a colour choice to your supporters. You can define a colour palette here.

Once you have set your colour palette, we advise viewing your page and clicking the Shuffle! button to see how your page might look when donations have been made.

3 virtual christmas trees with different colourful lights

Non donations

If you want to allow supporters to be able to use an object and leave a message without being required to make a donation, set this to 'Yes'. This can be useful if your page has a dual purpose - eg. fundraising and supporter engagement.

* selected templates only

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