Terms & Conditions For Individuals

Introduction

Visufund is a Limited Company registered in England and Wales (company registration number 10141346). Our registered office is at 20-22 Wenlock Road, London, England, N1 7GU. Visufund is an online visual tool to enable the collection of donations for UK registered charities.

This is an agreement between Visufund (www.visufund.co.uk), hereafter referred to as the Website or Company, and any Registered User or Individual who chooses to make a donation on the Website. By accepting the Terms and Conditions, it is understood that the Individual agrees to the below Terms & Conditions.

A Registered User is defined as an Individual who has created a personal account with the Company, either for the purpose of faster checkout when making a donation or for the purpose of creating a fundraising page.

Your Donation

Donations to pages raising money for Charity

1.1 The Company has a separate agreement with all Charities supported by its platform, who are bound by separate Terms & Conditions.
1.2 Details of any donation(s) will be sent to the relevant Charity. The Individual can find out more about how their donation will be used by clicking ‘About Page’. Any specific requests regarding the Charity or its use of donations should be made directly to the Charity.
1.3 The Company will transfer the Individual to its preferred payment provider, PayPal, to collect payment for donations. The Individual is not required to set up a PayPal account in order to make the payment, although payments are protected and bound by PayPal’s own Terms & Conditions
1.4 When an Individual donates to a Charity through the Website and confirms that they are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time, the Charity can reclaim Gift Aid. It is the Individual’s responsibility to ascertain whether they qualify for Gift Aid entitlement. If the Individual has any doubts about their entitlement for Gift Aid they should consult their own advisors or HMRC about any accounting, taxation or financial consequences of making a donation that may affect them. Further information on Gift Aid can be found at http://www.hmrc.gov.uk/individuals/giving/gift-aid.htm.
1.5 The Company will deduct a service fee from each donation of 5%.  In addition, the payment processor may also deduct a small fee from each donation.

Donations to Crowdfunding Pages

1.6 Donations to Individual Crowdfunding pages will be transferred directly to the page owner to use as detailed in ‘About Page’.  It is your responsibility, as the Donor, to ensure you are comfortable with the intended purpose of your funds, and if you have any doubts, you should not donate.
1.7 The page owner will be informed when you make a donation, and will receive your name and donation amount.  No other personal information will be provided to the page owner about your donation.
1.8 The Company will transfer the Individual to its preferred payment provider, PayPal, to collect payment for donations. The Individual is not required to set up a PayPal account in order to make the payment, although payments are protected and bound by PayPal’s own Terms & Conditions
1.9 The Company will deduct a service fee from each donation of 5%.  In addition, the payment processor may also deduct a small fee from each donation.

Your Data

2.1 The Company will not use any Individual data for any marketing purposes unless the Individual has explicitly opted in to receive email updates from the Company.
2.2 The Company will not misuse your data or sell any personal details to any third parties.
2.3.1 If donating to a Charity: The Company will pass personal information to the Charity, including marketing consent requests.  This is to enable the Charity to reclaim any Gift Aid on donations.  It is the responsibility of the Charity to ensure that the Individual’s personal data is treated appropriately and in accordance with the Data Protection Act, including honouring any further contact requests.  The Company shall not be held responsible for any misuse of an Individual’s personal information.
2.3.2 If donating to a Crowdfunding page: The Company will pass your name and donation amount to the page owner.  No other personal information will be shared.
2.4 E-card only: The Company will not share any details with the Charity of the recipient of any e-card sent through the Website.
2.5 If the Individual wishes to make any changes to their personal information, mailing preferences, or wishes to amend the message left with a Donation, they must contact the page owner directly. The Individual is reminded that any message left with a donation will be publicly visible on the internet.

Refund Policy

3.1 Charity pages: Refund requests should be sent directly to the Charity using the contact details provided in ‘About Page’.  The Company shall not be held responsible for any decision made by the Charity hereafter.
3.2 Crowdfunding pages: Unless an error has been made in the process of donating, refunds cannot be processed for crowdfunding pages.  If an error has been made, refund requests should be sent to service@visufund.co.uk

Registered Users Only

4.1 When an Individual registers for a secure account and chooses a password, they are responsible for maintaining the confidentiality of their password to prevent others gaining access to personal information.
4.2 A Registered User may choose to crowdfund for their own good cause or raise money directly for any Charity that has an account with the Company.
4.3 It is the responsibility of the Registered User to ensure the content of their page will not be deemed inappropriate or offensive by any reasonable person.  The Company holds the right to delete any inappropriate content at any time without warning.
4.4 If you are building a fundraising page, it is your responsibility to ensure you have permission to do so from the person or organisation you are raising money for.
4.5 If an Individual is raising money for a registered charity, donations will be posted directly to the Charity’s Fund Account.
4.6 If an Individual is crowdfunding, donations will be posted to their own Fund Account.  Fund Account balances will be transferred according to the Transfer Schedule.

Transfer Schedule

5.1 Fund Account balances will be transferred on a weekly basis, unless the balance is below £100.  Balances below £100 will be transferred on the first Tuesday of each month.

General

6.1 Any use made of this site (including donations made via the Website), are subject to these Terms & Conditions. The Company may, at its sole discretion, modify or revise these Terms & Conditions at any time by updating the text of this page and so you should check these Terms regularly.

 

Last updated: 29 May 2017