Terms & Conditions For Charities


Visufund is a Limited Company registered in England and Wales (company registration number 10141346). Our registered office is at 20-22 Wenlock Road, London, England, N1 7GU. Visufund is an online visual fundraising tool to enable the collection of donations for UK registered charities and Community Amateur Sports Clubs (CASCs).

This is an agreement between Visufund (www.visufund.co.uk), hereafter referred to as the Website or Company, and any Charity who chooses to use the service provided by the Company. By accepting the Terms and Conditions on creation of an online account, it is understood that the Charity agrees to the below Terms & Conditions.


1.1 Any Charity registered in the UK may apply to create a Charity Account. The Company may also accept applications from other similar non-profit organisations at its discretion.
1.2 Registering for an online account allows the Charity access to view and test any of the Website features, with no obligation to launch a fundraising page or incur any costs.
1.3 Registration on the Website will always be free.
1.4 Signing up for a Charity account allows a Charity to create its own fundraising pages and allows other Individuals to raise money through the Website for the benefit of the Charity.  Donations raised by Individuals will be subject to the same fees as Charity pages.


2.1 A Charity may create as many unpublished pages as they wish in order to test the Company model. This service is available at no cost to the Charity.
2.2 There is no charge to launch a fundraising page, nor are there any monthly subscription fees to use the Website.
2.3 Once a fundraising page has been published, it will remain online for 6 months.  Pages can be extended for a nominal fee.
2.4 A Charity may wish to commission bespoke artwork or request additional changes to a fundraising page. This will incur additional costs and the Charity may be asked to agree to further Terms & Conditions.
2.5 Any invoices must be paid within 30 days – failure to make payment in the appropriate time may result in temporary suspension of services.


3.1 The Company charges a service fee on each donation of 5%.
3.2 All payments made through the Website will be processed by PayPal (www.paypal.com) and are subject to payment processing fees as determined by PayPal.
3.3 The Company will send the fund balance to the Charity (minus all fees) via electronic bank transfer on a weekly basis.

Responsibilities – The Company

4.1 On creation of a new account, the Company will monitor and check all information provided by the Charity.  This will be done by checking a variety of sources, including but not limited to, the Charity’s own website and the Charity Commission.  If the Company is unable to verify the Charity’s credentials for any reason, they will be notified by the Company or be asked for further information to validate their identity.
4.2 All donations received for a Charity will be posted to the Fund Account.  The Company will transfer all donations according to the Transfer Schedule.
4.3 The Company will supply details of each Donor and Donation to the Charity through the Charity Portal. The Company will not use this data for its own personal use without consent from the Donor. It is the responsibility of the Charity to maintain accurate records on Donor mailing preferences for any future communications, and the Company will not be held responsible for any misuse of personal data.
4.3.1 If the e-card function is enabled on a fundraising page, Donors will have the option to send a message to another Individual relating to their donation.  The Charity will not receive personal details of the e-card recipient but will be able to ascertain if the feature was used through the reporting function of the Charity Portal.
4.4 The Company will collect valid Gift Aid declarations from each Donor where possible, and pass this information to the Charity. The Company will not submit Gift Aid claims on the Charity’s behalf.
4.5 The Company may promote a Charity’s fundraising page on its Website and social media channels, but is not responsible for sourcing donors for each campaign.
4.6 Unless otherwise agreed, the artwork  for fundraising pages on the Website is owned by the Company. The artwork may be used on multiple pages at any time, including by other Charities and/ or Individual pages, but must not be used by a third party without prior consent from the Company.

Transfer Schedule

5.1 Fund Account balances will be transferred on a weekly basis, unless the balance is below £100.  Balances below £100 will be transferred on the first Tuesday of each month.

Responsibilities – The Charity

6.1 Any employee of the Charity may register for an account on behalf of the Charity. It is the responsibility of the Charity to ensure that appropriate permissions are enabled for each user.
6.2 The Charity must ensure it notifies the Company of any change of user or account details as soon as possible.
6.3 The Charity is responsible for promoting and marketing its own campaigns.
6.4 The Charity must ensure it treats the personal data of each Donor appropriately, and complies with all current UK laws relating to data protection.
6.5 The Charity must not sell or share any personal data obtained through the Website with any third parties.
6.6 The Charity is responsible for reclaiming any Gift Aid due on the donations generated through the Website.

Termination of Agreement

7.1 The Company may terminate or suspend access to the Website or Charity Portal immediately, without prior notice or liability, for any reason whatsoever, including without limitation if there is a breach of Terms.
7.2 All provisions of the Terms which, by their nature, should survive termination, shall survive termination.
7.3 The Charity may terminate its account with the Company by emailing service@visufund.co.uk at any time.  Any outstanding invoices must still be paid.


8.1 Any use made of this site (including account registrations and donations made via the Website), are subject to these Terms & Conditions. The Company may, at its sole discretion, modify or revise these Terms & Conditions at any time by updating the text of this page and so you should check these Terms regularly.

Last updated: 4 June 2017